Knowledge Base/Getting Started/Appearance

Custom Domain

Alison Groves
posted this on October 13, 2010 05:36 PM

About Custom Domains

Creating a custom subdomain (e.g. allows you to have your own URL for logging in to the system. Also, if you use white labeling, the subdomain login page will be branded with your logo.

Agency accounts have the option to use their own domain (e.g. If you have an Agency account and want to use your own domain, email


How to create a custom domain

    1. Go to Preferences > Custom Domain.
    1. Add the subdomain of your choice.


    2. Click the Change button.

Login widget

The login widget places a login form on any page (e.g. on your client login page on your company website). The login form can be styled using CSS that matches the following IDs and Classes:

  • #ravenlogin — Assigned to FORM element
  • .ravenusername — Assigned to P element for the Username label and input field
  • .ravenpassword — Assigned to P element for the Password label and input field
  • .ravensubmit — Assigned to P element for the Password label and input field

The outputted HTML looks like this:

<form id="ravenlogin" method="post" action="">
    <legend>Login Form</legend>
    <p class="ravenusername"><label for="username">Username:</label><span><input type="text" name="username" /></span></p>
    <p class="ravenpassword"><label for="password">Password:</label><span><input class="text" type="password" name="password" /></span></p>
    <p class="ravensubmit"><label for="submit"> </label><span><input type="submit" value="Login" name="submit" /></span></p>

Go to Preferences > Custom Domain to get the code to add a customized Raven log in form to your Website.


All users can use Raven with a custom subdomain (e.g. To use your own domain, you must have an Agency account. There is an additional fee of $50/month for custom domains with a one year commitment to cover the costs of the SSL certificate. For the most up-to-date information about what's included with your account, see Raven Tools Plans and Prices.

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