Knowledge Base/Account/Billing

Understanding Usage

Alison Groves
posted this on October 26, 2010 02:09 PM

About Usage

Usage is where you can view details about your account's monthly usage for certain features. Some Raven features, such as Social Monitor and Link Manager, have limits based on your account type, but you can go over the limits. The credit card you have set up in Preferences > Payment Details will be billed for overages.

The account owner is able to see Preferences > Usage. You will see a chart of current usage, overages, overage rates and an estimated total (to date) of your bill. These usage and overage totals are based on real-time information. If you're considering switching packages, you can preview the estimated cost by clicking on the other account type links at the bottom of the Usage page.

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To change your account type, you will need to go to Preferences > Account Type.

 

 
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