Can I switch my account to a custom domain?


By default, Raven accounts use the URL But, if you'd rather have something a bit more memorable as the URL of your Raven account, there are two options for customizing this address: one for all Raven customers and one just for Agency.

Custom Subdomain

All Raven customers can claim a unique subdomain off of As long as the subdomain hasn't been claimed by another Raven customer, it's up for grabs. To switch to a customizable subdomain, follow these steps:

  1. Navigate to Preferences > Custom Domain.
  2. In the window that appears, insert your preferred subdomain into the Subdomain field.
  3. Click the Save Settings button. We'll let you know if that subdomain has already been taken.

You can remove your subdomain altogether by clicking the Remove Subdomain button. In addition to a custom subdomain, you can also pick your logout page, which will funnel your users back to the web page of your choosing.

Custom Domain

If you're looking for a full whitelabel solution, Agency customers can use their own custom domain with Raven. This costs an additional $50 per month, but you can use any domain name that you like, as long as you own that domain.

To get set up with a custom domain, contact Customer Education through the Help Center menu in the top-right corner of your screen. A Customer Education Specialist will be in touch shortly to help you get set up with this domain.

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