How do I connect my Facebook account?

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If you'd like to manage your Facebook Pages in Raven and report on their data, you must connect an account with admin access to these pages.

Outside of Raven, make sure that you're logged into the correct Facebook account. The correct Facebook account is one that has admin access to the page that you would like to connect to Raven. You are also able to connect regular Facebook profiles.

  1. Navigate to Social > Facebook.
  2. Click the Add Facebook Account button.
  3. Once you click the Add Facebook Account button, a window will appear with a list of services that can be connected. Click the Facebook option, which has been highlighted for you, to proceed.


  4. Raven will pop-up window to request access to your Facebook account. If you’re not already logged into Facebook, enter your username and password.
  5. Once you've logged into Facebook, you'll see several prompts requesting access to data. Click the Okay button for each one to ensure that Raven's Facebook integration works correctly. These are the access requests:
  6. Choose the appropriate Facebook Page or Profile from the listing in Raven and click the Submit button.

That's it! If the Facebook Page has more than 30 likes, Raven will pull historical Facebook Insights data into Social > Facebook Metrics. Keep in mind that Facebook Profiles do not offer any metrics data.

Add Additional Facebook Pages

Outside of Raven, make sure that you're logged into the correct Facebook account. The correct Facebook account is one that has admin access to the page that you would like to connect to Raven. You are also able to connect regular Facebook profiles.

  1. Navigate to Social > Facebook.
  2. Click the dropdown menu containing your Facebook accounts and select Manage Accounts.
  3. Click the Add Facebook Page button in the top right.
  4. Follow the instructions in the above section to complete adding another Facebook account.

Facebook accounts can be removed using the Manage Accounts page.

Have more questions? Submit a request