How to customize your reports for non-English clients

Follow

By default, reports created in Raven's WYSIWYG Reports are displayed in English. But, what if you're managing Campaigns for clients in non-English-speaking countries? What if you need a Google Analytics report in Portuguese or Twitter data in Russian?

While Raven doesn't currently automatically translate reports from English into other languages, there are some steps that you can take to provide friendlier, translated reports to international clients.

Add context with Text Summary widgets

The most useful tool in your arsenal for providing context to your clients's reports is the Text Summary widget. You can add as many Text Summary widgets as you'd like, which are effectively HTML blank slates, allowing you to enter any additional information that you want to communicate with your clients.

Don't forget that you can add multiple Text Summary widgets to a Section, and that the Section Names themselves are editable as well.

Edit your widget and section names

Every widget in WYSIWYG Reports has an editable Widget Name. This allows you to give each widget a title that translates into your client's language, while preserving the style of the widget itself. To do this, click the gear icon in the top-right corner of the widget that you want to rename and change the Widget Name field. Click submit to save your changes.

The sub-heading under the widget name isn't editable at this time, but you can at least change the title to make your widgets easier to comprehend for your clients. Additionally, you can use the gear icon on any Section to change its Section Name.

Use Data Import to change column headers

Although you can't edit the column headers or graph identifiers in standard reporting widgets, there is a workaround: use the Data Import widget.

  1. First, export the data that you want to display in your report. You can generally export data from any tool using the button in the top-right corner of any table in Raven. Just select Export to CSV and a file will be created for you.
  2. Edit that CSV to rename any of the column headers that you want to translate. Save the file.
  3. Back in WYSIWYG Reports, click the Add Section button and choose Data Import.
  4. Select the newly saved CSV, make any settings changes and click the Submit button.

This will use your new, translated headings as the columns in the resulting table. You'll need to upload a new file each time that you want to report on new data, but this at least gives you control over the headings.

Set your reports as importable to save time

Once you've built your report, customizing all of your widgets and setting up Text Summary widgets along the way, don't forget to set it as a template so that you can import your work into other reports. Imported reports will preserve all of your custom titles and Text Summaries, saving you time going forward.

Have more questions? Submit a request